Change is at the core of what SMI helps its clients to achieve. The management of change pervades all strategies and organizational excellence efforts. As a result, SMI offers expert change management coaching to assist organizations through strategic and operational changes that require process, culture and technology support.
- Establish a sense of urgency
- Create a guiding coalition
- Develop a change vision
- Communicate the vision for buy-in
- Empower broad based action
- Generate short-term wins
- Never let up
- Incorporate change into culture